Complete infrastructure protection and business acceleration. From secure phone systems to enterprise-grade managed IT.
Complete infrastructure management means no more scrambling when something breaks. Your systems are monitored 24/7, patched proactively, and defended against threats in real time.
TotalCare is our flagship service โ the foundation for every partner's operational stability and security. We replace fragmented point solutions with one unified approach to infrastructure health.
Your team focuses on business. We handle the technology.
Every server, workstation, and device monitored. Issues detected and escalated before they impact your business.
Regular patching, updates, and optimization keep your infrastructure running at peak performance.
Tier 1 and Tier 2 technical support for end-user issues โ desktop, mobile, software, and troubleshooting.
Threat detection, vulnerability scanning, and incident response integrated into your infrastructure.
Critical issues get priority escalation. We aim for 60-second initial response on Severity 1 incidents.
Monthly reports show uptime, response times, completed projects, and strategic recommendations.
You have internal IT staff. We extend their capabilities. Co-MITS is the hybrid approach โ your team focuses on strategic projects while we handle monitoring, patching, security, and day-to-day support.
This model works best for organizations with 30+ employees and existing IT infrastructure. Your internal team stays in charge. We become the extra hands that eliminate burnout and free them to drive innovation.
We work alongside your IT team, not replacing them. Regular sync meetings ensure alignment on strategy.
You define the boundary. We handle monitoring, patching, and Level 2/3 support. Your team owns strategy.
Add resources as you grow. No need to hire when workload spikes โ we scale with you.
Fixed monthly cost for your defined scope. No surprise tickets or surprise staffing gaps.
We share best practices and help your team level up their capabilities.
We bring compliance expertise and threat detection that your internal team may lack.
The wrong equipment choice is expensive. The wrong software license is a compliance risk. We source, negotiate, and deploy the right solutions for your business โ not what the vendor wants to sell.
We handle vendor relationships, licensing compliance, and deployment so you don't have to. Better pricing. Better outcomes. Better compliance.
We negotiate volume discounts with major vendors. You get better pricing through our partnerships.
Audit your current licenses. Ensure compliance. Avoid costly penalties and unexpected audits.
We image, configure, and deploy hardware. It arrives ready to use โ not sitting in a box.
Track assets, manage warranties, and plan replacement cycles proactively.
We evaluate your actual requirements before recommending equipment. No overkill, no undershooting.
Lifecycle planning ensures you replace equipment before failure โ and budget accordingly.
You don't need a full-time executive. You need executive-level guidance. Our Virtual CIO and Chief Security Officer services bring strategic oversight, compliance planning, and security governance without the full-time cost.
Ideal for growing organizations, regulated industries, or companies pursuing certifications like ISO 27001, HIPAA, SOC 2, or CMMC.
Clear path to HIPAA, SOC 2, ISO 27001, CMMC, or industry-specific compliance. Step-by-step guidance.
Multi-year IT strategy aligned with business goals. Investment priorities. Technology roadmap.
Build your security program from the ground up โ policies, procedures, incident response plans.
Independent evaluation of your security posture. Vulnerability analysis. Recommendations prioritized by risk.
Ready audits and assessments. Documentation review. Mock audits. Success on the real thing.
Executive-level summaries for board meetings. Security metrics. Risk dashboards.
Dead zones. Dropped calls. Slow speeds. These aren't just annoying โ they're a security vulnerability. Unsecured or poorly designed wireless is a direct attack vector.
We design enterprise-grade WiFi that provides complete coverage, high performance, and security controls you can't get from consumer equipment.
Professional RF survey identifies dead zones. We design complete coverage โ no surprises after install.
WPA3 encryption, guest network isolation, and device policies prevent unauthorized access.
WiFi 6E access points rated for enterprise environments. Not consumer-grade routers.
Manage all access points from one dashboard. Updates, policies, and monitoring in one place.
Safely provide guest WiFi without exposing your network. Bandwidth limits and time-based access.
Real-time analytics show usage, bandwidth, connected devices, and any connectivity issues.
Ransomware. Hardware failure. Natural disaster. Data corruption. When the worst happens, you need a safety net. BC/DR ensures your data is recoverable and your business keeps running.
This is the outer ring of protection. Even if a breach penetrates any of the 6 Areas, rapid recovery means minimal downtime and minimal loss.
Enterprise backup hardware with on-premises snapshots for instant recovery. Not cloud-only.
Geographically redundant cloud storage ensures recovery even if your site is destroyed.
Most systems recover in hours, not days. We define your RTO and build to meet it.
Frequent snapshots and backups mean minimal data loss โ typically under 1 hour.
We test recovery procedures quarterly. Backups that aren't tested don't count.
Clear runbooks for different failure scenarios. Your team knows what to do when it matters.
Modern unified communications that work the way your team works. Crystal-clear calls, mobile integration, video conferencing, and cost savings that exceed traditional phone systems.
3CX integrates with your existing tools โ Teams, Outlook, CRM platforms โ so communication flows naturally without jumping between apps. Deploy on-premises or cloud-hosted. Scalable from 5 to 5,000 users.
Works directly with Microsoft Teams, Outlook, and your favorite business apps.
Manage calls, voicemail, and conferencing from any device, anywhere.
Eliminate expensive carrier contracts. Often pays for itself in 12 months.
HD video meetings with screen sharing, recording, and breakout rooms.
Auto-attendants, call routing, hold music โ enterprise features for any size.
Deploy on your servers or use our secure cloud hosting. You choose.
Every organization's needs are different. Let's talk about what protection and acceleration look like for you.