New Security Features To Protect Your Phone In 2024

New Security Features To Protect Your Phone In 2024

Long gone are the days when phones were simple devices used to make calls. Today our phones are advanced, handheld supercomputers that can do everything from pay a bill to order lunch for delivery to edit videos and more.

But with more capabilities come more risks. Because our phones are computers and connected to the Internet, they are susceptible to the same security risks that any other computer would be. Worse yet, personal devices often contain private information like bank account numbers, which, if accessed by the wrong person, could result in dangerous and expensive problems like drained bank accounts, identity theft and so on. Still, despite the obvious risks, most people do not treat phones like the security threats they pose, making them easy, no-brainer targets for cybercriminals.

To give perspective on how severe the problem is, Apple recently shared a study from MIT revealing a shocking 2.6 billion personal records were breached in 2021 and 2022 and were expected to increase in 2023. According to Kaspersky Security Network, in Q3 of 2023 alone, a total of 8,346,169 mobile malware, adware and riskware attacks were blocked, with adware being the most common tactic at 52% of total detected threats.

The risks are even more serious for business owners. Does your organization have a mobile policy for employees? Are employees accessing sensitive work documents or accounts using unprotected devices? If you’re not sure, you need your IT department to look into this immediately. It only takes one entry point for a hacker to break into your network.

There are a few ways to protect your devices now. Both Apple and Android have developed powerful security systems with advanced protective features you can start utilizing today.

Apple:

End-to-end encryption has been the default for Apple iMessage, iCloud Keychain, and Health data, but with a recent update, Apple rolled out Advanced Data Protection (ADP). This feature is an optional setting that offers Apple’s highest level of cloud data security by encrypting messages in iCloud, iCloud Backup, Notes, Photos, Safari bookmarks, Siri Shortcuts and more.

Activating this setting protects your data in the event of a cloud-based data breach by only allowing trusted devices added by you to decrypt the information. Not even Apple can access your data.

Here’s how to enable Apple’s Advanced Data Protection Setting:

1.    Make sure devices signed in with your Apple ID have been updated to at least iOS 16.2, iPadOS 16.2, macOS 13.1, tvOS 16.2, watchOS 9.2 or later.

2.    Open the Settings app on your iPhone.

3.    Tap your name at the top.

4.    Select iCloud, scroll to the bottom, and tap Advanced Data Protection.

5.    Tap Turn On Advanced Data Protection.

NOTE: If you don’t have a recovery contact or key set up, you’ll be prompted to do that first.

6.    Once a recovery contact/key is set up, return to Settings > iCloud > Advanced Data Protection and tap Turn On Advanced Data Protection.

7.    Follow the prompts.

NOTE: You may be asked to update other devices signed into your iCloud account before enabling end-to-end encryption (E2E).

You can also remove devices with old software to continue the process.

If your device is new, for security reasons, Apple might make you wait to enable the feature. If that’s the case, that timeframe will show on your screen during setup.

Android:

While Apple is known for having a robust security system that reduces vulnerabilities and protects users’ data, Android’s security features are not far behind. Google Play Protect analyzes every app before it’s available for download, and any new apps where a security risk is detected are unable to be accessed. The software also runs daily scans to help identify and disable malware and other harmful applications installed on your phone to protect your data.

Furthermore, Android backups are regularly uploaded to Google servers and encrypted with your Google Account password for security purposes.

How to keep data secure if you’re using an Android:

If you’re using Google One, you can set up automatic backups on your Android device to ensure that if disaster strikes, your data is securely stored in the cloud:

1.    Open the Google One app on your Android.

2.    At the bottom, tap Storage.

3.    Scroll to “Backup” and tap View.

o    If this is your first phone backup, tap Set up data backup.

o    If this isn’t your first phone backup, tap View Details.

4.    To review backup settings, tap Manage backup.

5.    Choose your backup settings.

NOTE: If you get a message to install an app, update an app or change your settings, follow the onscreen steps. Then, go back to the Google One app to finish.

6.    If asked, tap Allow Permissions.

7.    At the top left, tap Back.

NOTE: Google One backups may take up to 24 hours to complete.

 

How To Protect All Of Your Devices:

These features are not the end-all, be-all for phone security, but they will add a layer of protection for your data. To ensure every device on your network is secure, we recommend getting a third-party Cybersecurity Risk Assessment. This is a free, no-obligation assessment where one of our experts will examine your network and let you know if and where you’re vulnerable to an attack, including your mobile device policy.

Schedule your assessment with one of our senior advisors by calling us at 216-800-7888 or going to  https://techspert-data.com/initial-consultation-success/

 

5 New Cybersecurity Threats You Need To Be Very Prepared For This Year

5 New Cybersecurity Threats You Need To Be Very Prepared For This Year

The year of 2023 marked a significant turning point for cyber-attacks with the introduction and wide proliferation of AI (artificial intelligence), now in the hands of people who wish to do you harm and who are actively using it to find faster and easier ways to rob you, extort you or simply burn your business to the ground.

As I write this, I’m well aware there’s a tendency to shrug and just accept the “we’re all gonna get hacked anyway” mantra to avoid having to deal with it. Further, like overhyped weather reports, it’s also tempting to just ignore the warning signs, thinking all of this is just fearmongering rhetoric designed to sell stuff.

However, it truly is becoming a situation where the question is no longer IF your organization will be hacked, but WHEN. The Hiscox Cyber Readiness report recently revealed that 53% of all businesses suffered at least ONE cyber-attack over the last 12 months with 21% stating the attack was enough to threaten the viability of their business.

This year is going to be a particularly nasty one, given the U.S. presidential election along with the ongoing wars between Russia and Ukraine and Israel and Hamas. Tensions are high and hacking groups are often motivated by revenge as well as money.

Now, here are the 5 biggest developments in cyber threats you need to know about.

1. The Proliferation Of AI Powered Attacks:

If cybersecurity is a chess game, AI is the Queen, giving the person in possession the most powerful advantage for whomever plays it best. All cyber-related reports expect to see highly sophisticated deepfake social engineering attacks on the rise designed to separate you from your money.

We’ve already seen scams using AI-generated voices of family members, calling relatives to claim they’ve been injured, kidnapped or worse, to extort money. This is also being used to hack into companies by getting employees to provide login information to people they think are their IT department or boss.

This is where employee awareness training comes in, as well as controls such as MFA (multi-factor authentication), come into play. One of the things we do here at Techspert Data Services is phishing monitoring to ensure limited bot interference.

 

2. Increased Risk Of Remote Workers:

The expansion of remote work is a trend that is not going away; and with that comes an exponentially greater risk for cyber threats. From laptops being carried around and connected to suspicious Wi-Fi to mobile phones providing a “key” to logging into critical applications (like your bank account, Microsoft 365, line-of-business and credit card applications), these devices pose a high risk for being easily lost or stolen. Further, when people use their own devices or work remote, they tend to mix business and personal activities on the same device.

That employee who frequents gambling or porn sites may be using the same device used to login to company e-mail or critical applications. Even logging into personal social media sites that get hacked can provide a gateway for a hacker to get to YOUR company’s information through a user’s (employee’s) personal accounts.

3. Escalation Of Ransomware Attacks:

There are an estimated 1.7 million ransomware attacks every day, which means every second 19 people are hacked worldwide. If you’ve been lucky enough to avoid this, know that someone else is getting hacked on a very frequent basis, and you are very likely to be hit.

 

Last year, ransomware attacks increased by 37% with the average ransom payment exceeding $100,000, with an average demand of $5.3 million.

Fortunately, not all ransom attacks are successful. Businesses are getting much smarter about cyber protections and have been able to put in place protections that prevent hackers from successfully extorting their victims. One of the ways we protect our clients from ransomware is by employing cutting-edge technologies and advanced monitoring systems to detect and respond to cyber threats in real-time. Our proactive approach ensures that potential issues are identified and addressed before they can cause harm to your business

 

4. IoT Attacks:

IoT, or “Internet of Things,” is a term to describe the proliferation of Internet-connected devices. Today, even kitchen appliances, like a refrigerator, can be connected to the Internet to tell you when it’s time to change the water filter to alerting you if there’s a power outage.

This means hackers have a FAR greater number of access points into your world. If there are 100+ more doors to walk through in a house, you have a much greater security risk than if there are only five. That’s why IoT attacks present such a problem for us, and a huge opportunity for the hackers.

While many people know they should lock their PC, they might not be as meticulous in locking down their fridge or their dog’s tracking collar, but those could all provide access to you, your devices, e-mail, credit card and personal information.

5. Cyber Protection Legal Requirements:

To try and combat the out-of-control tsunami of cybercrime, the government is initiating more comprehensive federal and state laws requiring business owners to have in place “reasonable security” protections for their employees and clients.

The FTC (Federal Trade Commission) has been the most active in this space, bringing numerous actions against companies it alleges failed to implement reasonable security measures, issuing monetary penalties.

Of course, all 50 states plus Washington D.C. have passed laws imposing security requirements as well as data breach notification laws that require businesses to notify anyone whose data and PII (personally identifiable information) has been stolen or accessed by hackers via the company. For example, in California, under the California Privacy Rights Act (CCPA), a business could face a penalty of $100 to $750 per consumer and per incident if that company gets hacked and the court determines they failed to put in place reasonable security procedures.

That also means compliance is equally prominent to make sure your business is following the right processes and laws.

Not Sure If You’re As Protected And Prepared As You Should Be?

To make sure you’re properly protected, get a FREE, no-obligation Cybersecurity Risk Assessment. During this assessment, we’ll review your entire system so you know exactly if and where you’re vulnerable to an attack.

Schedule your assessment with one of our senior advisors by calling us at 216-800-7888 or going to https://techspert-data.com/initial-consultation-success/

 

How to Make 2024 a Profitable Year

How to Make 2024 a Profitable Year

 

If you’re hoping to cut costs and boost profitability in 2024 without compromising productivity or efficiency, assessing the technology you use in day-to-day operations is one of the first areas in your business to examine.

We’ve created a road map that you can use to go step-by-step through your organization to determine if and where you can be saving money or utilizing new or better technology to improve operational efficiency.

 

1. Technology Inventory:

 

2. Software Licensing And Subscriptions:

  • Review all software licenses and subscriptions to ensure compliance.
  • Identify any unused or redundant software and eliminate unnecessary expenses.

 

3. Cloud Services Optimization:

  • Evaluate your usage of cloud services and consider optimizing resources based on actual needs.
  • Monitor and adjust cloud service subscriptions to match fluctuating business demands.
  • Evaluate security protocols for cloud-based services to ensure you’re not at risk of a data breach. This can be an expensive problem, so do not skip it.

 

4. Energy Efficiency:

  • Implement energy-efficient practices, such as consolidating servers, using energy-efficient hardware and optimizing data center cooling.
  • Consider virtualization to reduce the number of physical servers, saving both energy and hardware costs.

 

5. Remote Work Infrastructure:

  • Optimize remote work capabilities to support flexible working arrangements. Inefficiency in this area will decrease productivity, inflate costs and increase cyber security risks.
  • Invest in secure collaboration tools and virtual private network (VPN) solutions for remote access.

 

6. Data Storage Optimization:

  • Assess data storage needs and implement data archiving strategies to free up primary storage. Are you saving documents you don’t need? Are there redundant files that should be removed?
  • Consider cloud storage options for scalability and cost-effectiveness.

 

7. Network Performance:

  • Regularly monitor and optimize network performance to ensure faster and more reliable data transfer, reduce downtime, enhance the user experience and support cost savings, ultimately contributing to the overall efficiency and success of your business operations.
  • Implement quality of service (QoS) settings to prioritize critical applications and services.

 

8. IT Security Measures:

  • Regularly update and patch software to address security vulnerabilities.
  • Ensure that antivirus, anti-malware and other security solutions are up-to-date and active.
  • Conduct regular security audits and employee training to prevent security breaches.

NOTE: This cyber security measures list barely scratches the surface. If you haven’t had a professional dig into your security solutions, this needs to be a priority. Data breaches are expensive and can shut a business downClick here to book a call with our team.

 

9. IT Help Desk Efficiency:

  • Implement or optimize an IT help desk system to streamline support requests.
  • Use a faster, more efficient ticketing system to track and prioritize IT issues, improving response times and resolution rates.

 

10. Mobile Device Management (MDM):

  • Implement MDM solutions to manage and secure mobile devices used by employees.
  • Enforce policies that ensure data security on company-issued or BYOD (bring your own device) devices.

 

11. Vendor Management:

  • Review vendor contracts and negotiate better terms, or explore competitive options.
  • Consolidate vendors where possible to simplify management and potentially reduce costs.
  • Evaluate vendor cyber security practices to ensure your data is as secure as possible. If they are breached and your data is released, you’re still at fault.

 

12. Employee Training Programs:

  • Provide ongoing training programs to enhance employees’ IT skills and awareness.
  • Reduce support costs by empowering employees to troubleshoot common issues independently.

 

13. Energy-Efficient Hardware:

  • Invest in energy-efficient hardware to reduce electricity costs and contribute to environmental sustainability.
  • Consider upgrading to newer, more power-efficient devices when replacing outdated equipment.

 

14. Paperless Initiatives:

  • Explore paperless solutions to reduce printing and document storage costs.
  • Implement digital document management systems for greater efficiency and cost savings.

 

15. Telecommunications Optimization:

 

By systematically addressing these areas, business owners can enhance their IT infrastructure, drive productivity and achieve cost savings that contribute to overall profitability. Regularly revisiting and updating this checklist will help businesses stay agile in the ever-changing landscape of technology and business operations.

 

If you need help implementing the action steps on this list, our team is ready to help. Click here to book a FREE 10-Minute Discovery Call with our team, where we’ll discuss what your company needs and answer questions you might have.

 

 

Be Aware: Newest And Urgent Bank Account Fraud Alert

Be Aware: Newest And Urgent Bank Account Fraud Alert

The infamous Xenomorph Android malware, known for targeting 56 European banks in 2022, is back and in full force targeting US banks, financial institutions and cryptocurrency wallets.


The cyber security and fraud detection company ThreatFabric has called this one of the most advanced and dangerous Android malware variants they’ve seen.

This malware is being spread mostly by posing as a Chrome browser or Google Play Store update. When a user clicks on the “update,” it installs the malware designed to automate the process of accessing your online accounts and extracting and transferring funds.


Besides being alert to this scam (and you should let your spouse, partners and family know as well), you should be aware of a few ways to protect yourself:

  • Avoid links and attachments in any unsolicited e-mail. Simply previewing a document could infect your device, so never open or click on anything suspicious.
  • To update your browser, simply close it and reopen. You don’t have to download an application to update it. Furthermore, the Google Play Store app will not ask you for an update, so don’t fall for any website alert or text stating you need to download an update.

But remember, bank fraud can manifest itself in several forms, including:

  1. Phishing Scams: Cybercriminals send deceptive e-mails or messages, often impersonating trusted entities like banks or government agencies, to trick you or your employees into revealing sensitive information like login credentials. Sometimes these are facilitated by phone calls, so make sure your team is fully aware of this. The latest MGM hack happened when a hacker called the company’s IT department requesting a password reset.
  2. Check Fraud: Criminals may forge or alter your business’s checks to siphon funds from your account, making it essential for you to secure your checkbook and be careful about sharing or e-mailing your account information. You might consider going checkless to cut down on the chances of your account being hacked.
  3. Unauthorized Wire Transfers: Hackers may compromise your online banking credentials to initiate unauthorized transfers, diverting funds to their accounts.
  4. Account Takeover: Criminals may gain control of your business’s online banking accounts by exploiting weak passwords, reused passwords or security gaps, such as e-mailing your passwords to others or storing your bank password in your browser, allowing them to make unauthorized transactions.
  5. Employee Fraud: Sometimes, even employees may engage in fraudulent activities, such as embezzlement or manipulating financial records.

To protect yourself, use strong, unique passwords for your online banking accounts and never store them in your browser. Also, update your passwords monthly with significant changes to them, using uppercase and lowercase, symbols and numbers that are at least 14 to 16 characters.


Second, always turn on multifactor authentication (MFA) so you’re notified if anyone tries to log into your accounts without your knowledge. Click here to learn more about MFA and the best apps to implement. 


Third, set up alerts for large withdrawals. You can ask your bank to require a physical signature for wire transfers to protect you from someone taking money from your account without your signature.


Fourth, get fraud insurance that specifically covers employee and online theft so you are protected in the event a cybercriminal steals money from your account.


And, as always, make sure you have strong cyber protections in place for ANY 

device that logs into a bank account or critical application. Far too many businesses think that if their data is “in the cloud,” they are safe. Remember, your bank account is “in the cloud,” and the bank likely has a secure portal, but that doesn’t mean YOU can’t be hacked.


If you want to ensure your organization is truly secure, click here to request a free Cyber Security Risk Assessment to see just how protected your organization is against known predators. If you haven’t had an independent third party conduct this audit in the last 6 months, you’re due.


It’s completely free and confidential, without obligation. Voice scams are just the latest in a tsunami of threats aimed at small business owners, with the most susceptible being the ones who never “check the locks” to ensure their current IT company is doing what they should. Claim your complimentary Risk Assessment today.


Prepare Your Business For A Successful 2024

As we step into the promising realm of 2024, it’s the perfect moment to set ambitious goals for the year ahead. Whether your aim is to boost sales, enhance customer loyalty, or achieve other vital key performance indicators, making intentional and specific resolutions is crucial. Avoid vagueness; instead, start small and build a solid foundation that propels you toward your objectives.

Embracing technology can be a game-changer in achieving your business goals this year. Here are some tech resolutions that can significantly impact your success:

Enhance Your Customer Experience
Most businesses have a website, but the real question is: Is your website driving sales, and are your customers enjoying the experience? If the answer is uncertain, it’s time for a reevaluation. For businesses selling products, ensure that web pages are easy to navigate, and the checkout process is seamless. If your business doesn’t sell products online, leverage your website for informative blogs about your industry or community events.

Consider integrating artificial intelligence chatbots if you haven’t already. These bots work tirelessly, providing customers with instant answers to their inquiries, and some are even capable of learning for more personalized communication.

Strengthen Your Cybersecurity
Cyberthreats persist on a daily basis, posing risks to businesses of all sizes. Take time this month to assess your cybersecurity practices and identify areas for improvement. Update outdated hardware promptly and stay vigilant about software updates, which often include essential patches against new cyber threats.

Crucially, prioritize employee education in your cybersecurity plan. Conduct cybersecurity training for your entire team at least once a year, covering topics such as password security, recognizing phishing scams, maintaining social media etiquette, and stressing the importance of safeguarding company and customer data.

Leverage Managed Services Providers (MSPs)
For small-business IT needs, Managed Services Providers (MSPs) offer a comprehensive solution, handling tasks behind the scenes. This allows you and your team to focus on core responsibilities. MSPs manage data backup and disaster recovery, enhance computer systems and networks, and ensure timely software updates. They can proactively identify and address issues before they escalate. The affordability of MSPs has increased in recent years, making it an opportune time to consider hiring one to fortify your business against cyber threats.

The dawn of a new year is a chance to recalibrate and refocus on improving your business. To turn aspirations into reality, strategic planning is essential. By implementing these resolutions, you’ll witness tangible benefits that positively impact your business.

Ready to take the next step in fortifying your business? Schedule a free discovery assessment with us to identify how our expertise can elevate your tech resolutions. Contact us today!

Turkey and Technology: A Thanksgiving Toast to Our Valued Clients

Turkey and Technology: A Thanksgiving Toast to Our Valued Clients

As the autumn leaves paint a vibrant tapestry and the aroma of roasting turkey fills the air, it’s a sure sign that Thanksgiving is just around the corner. Beyond the delicious feasts and cherished family gatherings, Thanksgiving offers a unique opportunity to reflect on gratitude and appreciate the meaningful aspects of our lives. At Techspert, we find ourselves particularly grateful for the incredible clients who entrust us with their technological needs.

Thanksgiving, at its core, is a celebration of gratitude and appreciation. It serves as a reminder to pause and reflect on the positive aspects of our lives, fostering a sense of thankfulness for the relationships and experiences that shape us. Similarly, in the world of managed services, cultivating a culture of gratitude is not just a seasonal affair but a year-round practice.

At Techspert, we understand that our success is intricately tied to the trust and partnership we share with our clients. In the fast-paced digital landscape, businesses rely on technology more than ever, and we are privileged to be the ones helping them navigate this complex terrain. Our clients are more than just business relationships; they are our partners on the journey toward technological excellence.

Just like the varied dishes that make up a Thanksgiving feast, our clients come from diverse industries, each with its own set of challenges and aspirations. Whether it’s providing robust cybersecurity solutions, optimizing IT infrastructure, or ensuring seamless communication through cloud services, we take pride in tailoring our services to meet the unique needs of each client.

This Thanksgiving, we extend our heartfelt thanks to our clients for their continued trust and partnership. It is through their feedback, collaboration, and shared successes that we find inspiration to continually improve and innovate. In the spirit of the holiday, we encourage everyone to take a moment to express gratitude for the relationships that make a positive impact on their lives.

As we gather around the metaphorical table of technology, we also want to express our commitment to excellence. Our team at Techspert is dedicated to providing top-notch managed services, ensuring that our clients can focus on their core business while we handle the intricacies of their IT infrastructure.

To express our gratitude in a tangible way, we are offering a FREE consultation to both existing and potential clients. Whether you’re looking to enhance your cybersecurity, streamline your IT processes, or explore new opportunities in the digital landscape, our team is ready to assist. Let’s continue this journey together, building a future where technology empowers and inspires.

This Thanksgiving let’s not only savor the turkey and pumpkin pie but also relish the relationships that make our professional lives richer. From all of us at Techspert, Happy Thanksgiving!