Techspert’s Digital Digest
What happens if IT breaks during vacation?
It's a quiet June morning. Half your team is on vacation. The other half is working from home or bouncing between coffee shops and hotel WiFi. And then it happens. Your system crashes. Your printer stops working. No one can access shared files. A suspicious...
Beyond Break-Fix: Building a Manufacturing & Construction IT Practice That Clients Value (and That Won’t Burn Out Your Team)
I remember the exact moment I realized most IT providers were getting it all wrong with manufacturing clients. I was sitting in a conference room with Mark, an operations director at a metal fabrication company outside Cleveland. His face was flushed as he pushed a...
The Growing Threat Of Shadow IT: Is Your Business At Risk From Unauthorized Apps?
Business leaders should be free to focus on strategic decisions, not worrying about the hidden security threats lurking within their own organizations. We understand that managing technology can be overwhelming, especially when employees take matters into their own...
Is Your Printer the Biggest Cybersecurity Threat in Your Office?
When thinking about cybersecurity threats, most business owners think of phishing emails, ransomware, or weak passwords. But there’s one surprising culprit that’s often overlooked — your office printer. It may sound harmless, but today’s multifunction printers are...
The Fake Vacation E-mail Scam That Could Drain Your Bank Account (And Your Business)
Heading on vacation or booking business travel? Watch out. Cybercriminals are sending fake booking confirmations that look like they’re from Delta, Expedia, Marriott, and other trusted brands. These phishing emails are designed to: Steal login and payment details...
The Biggest IT and Cybersecurity Mistakes Business Owners Make (And How to Avoid Them)
Are you making critical IT and cybersecurity mistakes in your business without realizing it? If you're like many small and mid-sized business owners, chances are… you are. After years in IT support and cybersecurity consulting, I’ve seen the same issues over and...
The Alarming Truth About Chatbot Privacy: What You NEED To Know
We understand the growing concern about AI chatbots collecting and potentially misusing your sensitive information. The article you've shared highlights a critical issue that affects both individuals and businesses across Northeast Ohio and beyond. What's REALLY...
The Epic Battle: AT&T BGW320 Modem and IP Passthrough (Formerly Known As Bridge Mode)
Trust me when I say that configuring networking equipment in this day and age, should be straightforward. Oh wait, that’s still a pipe dream. But sometimes, what should be a simple task turns into a multi-hour adventure that tests both your technical skills and...
TRAVEL SEASON ALERT: How to Spot Fake Booking Confirmations
In 2025, travel-related phishing scams have reached an all-time high, with cybercriminals launching increasingly sophisticated attacks that target both individuals and businesses. Recent studies show that 95% of cybersecurity incidents are primarily due to human...
What Happens To Your Applications When Windows 10 Support Ends?
Mark your calendars: October 14, 2025 – the day Windows 10 officially reaches its end of life. After this date, Microsoft will no longer provide security updates, bug fixes or technical support for Windows 10. But what does this mean for your business...
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